Parkland Health
Information Technology Intern
January 2025 – Present
- Reported directly to Vice President of Service Management, gaining exposure to executive-level strategic planning.
- Built Excel-based tool that automated scoring of vendor proposals for major projects, replacing the manual grading process.
- Mentored high school and college students through complete SBAR project lifecycle, from ideation to final presentations for upper management, developing their technical communication and stakeholder presentation skills.
- Gathered classification requirements from department directors and relayed them to external contractors.
- Assumed additional desktop support responsibilities during staffing shortages, resolving daily user tickets including hardware troubleshooting, and software installations, enabling senior technicians to focus on more critical priorities.
- Collaborated with IT Fulfillment management to transition internal IT store, creating product listings, conducting inventory counts, and documenting implementation workflows, resulting in improved user experience and more efficient item selection for customers.
Weatherford College
Mathematics Tutor
April 2021 – May 2022
- Tutored approximately 25 students per week, using individualized strategies to explain complex mathematical concepts clearly and effectively.
- Inspired student interest by linking basic mathematical principles to practical use cases and higher-level topics in STEM education.
- Adapted instruction to varying skill levels, resulting in improved comprehension and academic performance.
- Built a supportive learning environment that encouraged student confidence, participation, and long-term success in mathematics.